Service

Welcome to our service area. Here you can download useful documents and information. You will also find the latest news and service data under the menu items “Tips & Infos”.

Feel free to visit our website regularly.

DGV german property management Service

Service

DGV german property management Service

Welcome to our service area. Here you can download useful documents and information. You will also find the latest news and service data under the menu items “Tips & Infos”.

Feel free to visit our website regularly.

Log In

Find all the information about your tenancy. Here you can clarify rental matters around the clock and in just a few steps via the Internet or send us your damage report simply and conveniently.

Our office hours

In case of emergencies outside of our office hours, use the information in your showcase and inform the relevant companies.

We are available for you at the following times:

office hours

Monday, Tuesday and Thursday
09:00 a.m. – 01:00 p.m.

office

Kurfürstendamm 66

10707 Berlin

T. +49 (0) 30 88 62 67 20

F. +49 (0) 30 88 62 67 22

T. +49 (0) 30 88 62 67 20

F. +49 (0) 30 88 62 67 22

Urgent emergencies include, for example:

  • Heating failure during the cold season
  • Pipe bursts
  • Significant adverse effects due to storm
  • Power failure

In life-threatening situations, please first call the fire brigade or emergency doctor.

  • Phone 112

In case of a housebreaking, please contact the police as soon as possible.

  • Phone 110

Disputes with neighbours constitute a private matter and should not involve the property management / landlord.

Forms

Our download area offers you some downloads, which should simplify your communication with us. Please click on the symbol below or on the respective term to start the download. In order to download the forms, you must have Acrobat Reader installed on your system.

Please contact us if you have any questions about the forms.

For prospective tenants

For owners and tenants

Damage report / defect report

If you have suffered damage or a defect, submit the damage report / defect report in writing only, except in emergencies. You are welcome to use the form below.

Personal data
Information about the damage

Salutation
MrsMrMx

Object data

 

Image-Upload
Privacy Notice

Image-Upload

To get a quicker damage assessment, you can send us pictures of the damage directly here. You can upload up to four files, each with a maximum size of 5 MB in PDF, JPG or PNG format.

Privacy notice

In order to be able to contact you, we need your personal information. To easien the process, we kindly ask you to provide us your telephone number. Note that recipients of your data can be service providers commissioned by us. General information on data processing and your rights can be found in our data protection declaration. If you have any question, please contact DGV Deutsche Grundstücksverwaltung GmbH, Kurfürstendamm 66, 10707 Berlin, Germany.



The collection and processing of your data takes place on a voluntary basis.



You may refuse or revoke your consent at any time with effect for the future without any adverse consequences for you. This does not affect the legality of the processing previously carried out on the basis of this consent.



You may revoke your right of revocation against DGV Deutsche Grundstücksverwaltung GmbH,
Kurfürstendamm 66, 10707 Berlin.

You can also send the revocation by e-mail to: info@dgv-online.com.

Tips & Info

Our tips & information offer you a wealth of useful information, the latest news and service data to download. Click on the symbol below or on the respective term to start the download. To download the forms, you must have Acrobat Reader installed on your system. Please contact us if you have any questions about the forms.

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